Over the past two years, few have had a better view of workplace disruption than human resource managers. In their roles, they oversee ever-changing COVID-19 policies, manage a new hybrid workforce, tackle workplace inequities, and are tasked with creating safe and welcoming spaces when employees return to their jobs. work. Add to that the need to market and recruit new talent and improve employee retention during the “big quit”. It’s no understatement that human resource management has expanded far beyond traditional employee services.
In these ever-changing circumstances, HR professionals are in a unique position to redesign the workplace to meet employee needs. How does the HR community think about this here in Cleveland? And what are the new expectations of an HR manager?
Three seasoned professionals tell us how they’ve seen their profession and industry evolve over the past two years, as well as the specific challenges and opportunities they see moving forward.
George Sample, MBA, SPHR
Vice President, People & Culture, Federal Reserve Bank of Cleveland
Tiffany Short, MS, SPHR
Director, Culture and Organizational Effectiveness, MetroHealth
Dalithia C. Smith, SPHR, SHRM-SCP
SVP and Director of Human Resources, Oatey Co
President, The Fund for Our Economic Future